31 Jul DO NOT USE Redfin’s Title Company “Title Forward” they’re the WORST!
My colleagues and I have had consistently bad experiences with Redfin's title/settlement company Title Forward, but this one really takes the cake.
Here's the story: Buyers under contract, everything goes smoothly toward settlement. Buyers show up, sign all their documents with Title Forward, but NEVER BRING THEIR DOWN PAYMENT! (about $700k+).
Turns out the buyers are trying to scam and never had the money, but that's a side note.
Title Forward completes the transaction, even goes so far as to record the new deed with the County, so these buyers are the new owners of the house, even though the transaction is incomplete.
This screw up is incredibly egregious and is a complete shitshow to unravel and pull back. Attorneys are obviously involved, there are a number of lawsuits resulting. Any reputable title/settlement company would have never allowed this transaction to close. Colossal neglect and stupidity.
Silver lining is that the sellers have an excellent agent (not me) who knows what they're doing and has the place back on the market and will get it sold again, but there's a natural stigma to any house that goes on/off and it does cause the sellers financial harm, especially since the market has cooled and was sold the first time in the 'hot' spring period.
Redfin has their place in the market, if you're using a RF agent to purchase DO NOT USE TITLE FORWARD as your settlement company. Just don't allow it.
If you're selling to a RF buyer, make sure to get your own settlement/title representative.